Your ideas deserve a better digital presence.

01 Acceptance of These Terms

These Terms of Service ("Terms") govern your use of the Crevix website and any services provided by Crevix ("Crevix", "we", "us" or "our"), a digital agency based in Hyderabad, Sindh, Pakistan.

By using this website, contacting us about a project, or accepting a quotation or proposal from us, you agree to these Terms. If you do not agree, please do not use the website or our services.

02 Our Services

Crevix provides digital services that include:

• Web Design & Development
• UI/UX Design
• Graphic Design
• Brand Identity
• WordPress Development
• SEO
• Digital Marketing
• Google Ads
• App Design & Development
• Video Editing

The exact services, deliverables and conditions for each project are described in the written quotation, proposal or agreement we provide to you (the "Project Agreement").

03 Quotations and Project Scope

A project starts only when both parties have confirmed the scope in writing. This can be by email, WhatsApp message, signed proposal or accepted invoice. Quotations are valid for the period stated in them.

Work outside the agreed scope is treated as a change request. We will confirm any additional cost or time with you before starting that work.

04 Your Responsibilities

To deliver good work on time, you agree to:

• Provide accurate information, content, images, logos and access that the project needs.
• Make sure you own, or have permission to use, every material you give us.
• Give feedback and approvals within a reasonable time.
• Keep your account credentials secure and share only what is necessary.
• Follow the laws that apply to your business and your content.

You are responsible for the content you provide to us. Please do not ask us to publish anything unlawful, misleading or that infringes someone else's rights.

05 Timelines and Delivery

Any timeline we give is an estimate unless we state otherwise. Timelines depend on receiving content, feedback and approvals from you on time. Delays caused by late materials, changes in scope or third-party platforms may move the delivery date, and we will keep you informed.

06 Fees and Payments

• Fees, deposits and payment milestones are set out in the quotation or invoice.
• Payments are due by the dates stated in the Project Agreement or invoice.
• Unless stated otherwise, third-party costs such as domain names, hosting, plugins, themes, stock media, software licences, advertising spend and platform fees are not included in our fees.
• We may pause work on a project while an invoice is overdue.
• Whether a deposit or payment is refundable is stated in the Project Agreement.

07 Revisions and Approval

The number of revision rounds is stated in the Project Agreement. Please send clear, consolidated feedback so we can work efficiently.

Once you approve a stage of the project, such as a design, later changes to that stage may be treated as a change request. When you approve the final delivery, or use the deliverable live, the project is considered complete.

08 Intellectual Property

• When you have paid in full, the final deliverables created for you are transferred or licensed to you for use in your business, as described in the Project Agreement. Until payment in full, they remain the property of Crevix.
• Our pre-existing tools, code libraries, frameworks, templates and know-how remain ours or our licensors'. You receive the right to use them as part of the deliverable.
• Third-party assets such as fonts, plugins, themes and stock images are covered by their own licences. You are responsible for following them if you continue to use those assets.
• Your content stays yours. You allow us to use it only to deliver the services.
• Unless you tell us in writing before the project starts that it is confidential, we may show the finished work and describe our role in our portfolio and marketing.

09 Third-Party Services and Platforms

Our work often depends on third-party platforms such as WordPress, Odoo, hosting providers, domain registrars, Google (including Google Ads and YouTube), Meta platforms and WhatsApp. These platforms have their own terms, policies and limits, and they can change or become unavailable. We are not responsible for services we do not control.

10 SEO, Marketing and Advertising

SEO, digital marketing and advertising results depend on many factors outside our control, including search engine algorithms, competition, budgets and market conditions. We do not guarantee any specific ranking, traffic, leads, sales or return on investment.

Advertising budgets paid to platforms such as Google are separate from our fees unless the Project Agreement says otherwise.

11 Confidentiality

We treat non-public business information that you share with us as confidential and use it only to deliver the services. This does not apply to information that is already public, that you ask us to publish, or that we must disclose by law. You agree to treat our non-public proposals, pricing and methods the same way.

12 Use of This Website

When you use this website, you agree not to:

• Use it for anything unlawful, harmful or misleading.
• Attempt to hack, disrupt, overload or bypass the security of the website.
• Copy, scrape or reuse the website's content, design or code without our permission.
• Submit false or harmful information through our forms.

The content, design and branding of this website belong to Crevix or its licensors.

13 Warranties and Disclaimers

We provide our services with reasonable skill and care. Beyond that, and to the extent permitted by law, this website and our services are provided "as is" and "as available". We do not promise that they will be uninterrupted, error-free or suitable for every purpose.

Websites and apps run in environments we do not fully control, so we cannot guarantee that they will be free of every bug or compatible with every device, browser or future platform update.

14 Limitation of Liability

To the extent permitted by law, Crevix is not liable for indirect, incidental, special or consequential losses, including loss of profit, revenue, data, goodwill or business opportunity.

Our total liability for any claim related to a service is limited to the fees you paid to us for that specific service. Nothing in these Terms limits any liability that cannot be limited by law.

15 Termination

Either party may end a project by written notice. If a project ends early, you agree to pay for the work completed and the costs committed up to the date of termination, as described in the Project Agreement.

We may suspend or end access to the website or services if these Terms are breached. Sections that by their nature should continue, such as intellectual property, confidentiality, payment and liability, remain in effect after termination.

16 Governing Law and Disputes

These Terms are governed by the laws of Pakistan. We encourage you to contact us first so we can try to resolve any concern in good faith. If it cannot be resolved, disputes are subject to the jurisdiction of the competent courts of Hyderabad, Sindh, Pakistan, unless the Project Agreement says otherwise.

17 Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top shows the current version. Changes apply from the date they are posted and do not change a signed Project Agreement without both parties' consent.

18 Contact Us

If you have questions about these Terms, please contact us:

• Crevix, Hyderabad, Sindh, Pakistan
• Email: crevix.pk@gmail.com
• WhatsApp: +92 327 2819101

01 Introduction

This Privacy Policy explains how Crevix ("Crevix", "we", "us" or "our") collects, uses and protects personal information when you visit this website, contact us or use our services. We are based in Hyderabad, Sindh, Pakistan.

By using this website, you acknowledge the practices described in this policy.

02 Information We Collect

Information you give us. This can include:

• Your name, company name and email address.
• The service you are interested in and your project details.
• Your phone number and any other information you include when you contact us by WhatsApp, email or social media.

Information collected automatically. When you visit, our website platform and any analytics or security tools may record technical information such as your IP address, browser type, device, pages viewed, approximate location, referring page and the date and time of your visit.

Cookies. See the Cookies section below.

03 How Our Contact Form Works

The project form on this website prepares a pre-filled WhatsApp message with the details you typed. The form does not send those details to our website servers, and nothing is sent until you choose to send the message in WhatsApp.

After you send it, WhatsApp (operated by Meta) handles the message under its own terms and privacy policy, and we receive it as a normal WhatsApp conversation. If we change how the form works, we will update this policy.

04 How We Use Information

We use personal information to:

• Respond to your enquiries and prepare quotations.
• Deliver and manage projects for you.
• Communicate with you about projects, invoices and support.
• Keep the website secure and prevent abuse.
• Understand how the website is used so we can improve it.
• Meet our legal obligations.

We do not sell your personal information.

05 Legal Bases

Where laws such as the GDPR apply to you, we process personal information based on your consent (for example when you contact us), the need to perform a contract or take steps before entering one, our legitimate interests in running and improving our business, and our legal obligations.

06 Cookies and Similar Technologies

This website is built on the Odoo platform, which uses cookies that are necessary for the site to work. It may also use cookies for analytics, preferences or marketing if those features are enabled.

Embedded content, such as the YouTube video on our home page, may also set cookies or collect data when it loads or plays. You can control or delete cookies in your browser settings. Blocking some cookies may affect how the website works.

07 Sharing and Third Parties

We may share information with:

• Platform and hosting providers that run our website.
• WhatsApp (Meta) when you message us through it.
• Google and YouTube for embedded video content.
• Social platforms such as Instagram, LinkedIn and Facebook if you follow links to them. They have their own privacy policies.
• Professional advisers and authorities when the law requires it.
• A successor business, if Crevix is ever sold or restructured.

We only share the information that is needed for these purposes.

08 International Transfers

Crevix is based in Pakistan and works with clients worldwide, and our service providers may be located elsewhere. Your information may therefore be processed in countries with data protection rules different from yours. We take reasonable steps to protect it when it is transferred.

09 Data Retention

We keep personal information only for as long as it is needed for the purposes in this policy, including to complete projects, meet legal, accounting or reporting requirements and resolve disputes. When it is no longer needed, we delete or anonymise it.

10 Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Please avoid sending sensitive information, such as passwords or payment card details, through the contact form or WhatsApp unless we have agreed a secure method.

11 Your Rights and Choices

Depending on where you live, you may have the right to:

• Ask for access to the personal information we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete your information.
• Object to, or ask us to restrict, certain processing.
• Withdraw consent you have given us.
• Receive a copy of your information.

To make a request, contact us using the details below. We may need to verify your identity first.

12 Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

13 Links to Other Websites

Our website links to third-party websites and services, for example social media and WhatsApp. We do not control them and are not responsible for their privacy practices.

14 Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows the current version, and changes apply from the date they are posted.

15 Contact Us

For privacy questions or requests, please contact us:

• Crevix, Hyderabad, Sindh, Pakistan
• Email: crevix.pk@gmail.com
• WhatsApp: +92 327 2819101